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9]><xml> <o:shapelayout v:ext="edit"> <o:idmap v:ext="edit" data="1"/> </o:shapelayout></xml><![endif]--> </head> <body bgcolor=white background="../_global/body_bg.jpg" lang=EN-US style='tab-interval:.5in' leftmargin=0 topmargin=0> <div class=WordSection1> <table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0 width="100%" style='width:100.0%;mso-cellspacing:0in;mso-yfti-tbllook:1184;mso-padding-alt: 0in 0in 0in 0in'> <tr style='mso-yfti-irow:0;mso-yfti-firstrow:yes;mso-yfti-lastrow:yes'> <td width="1%" style='width:1.0%;padding:0in 0in 0in 0in'> <p class=MsoNormal><span style='font-family:"Verdana","sans-serif"; color:#333333'>&nbsp;<o:p></o:p></span></p> </td> <td width="99%" style='width:99.0%;padding:0in 0in 0in 0in'> <table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0 width="100%" style='width:100.0%;mso-cellspacing:0in;mso-yfti-tbllook:1184;mso-padding-alt: 0in 0in 0in 0in'> <tr style='mso-yfti-irow:0;mso-yfti-firstrow:yes'> <td style='padding:0in 0in 0in 0in'> <p class=MsoNormal><span style='font-size:9.0pt;font-family:"Verdana","sans-serif"; color:#333333'>&nbsp;<o:p></o:p></span></p> </td> </tr> <tr style='mso-yfti-irow:1'> <td style='padding:0in 0in 0in 0in'> <p class=MsoNormal align=center style='text-align:center'><span class=style11><span style='font-size:9.0pt;font-family:"Verdana","sans-serif"; color:windowtext'>What Vetstar Clients think about their product and service<span class=GramE>...</span></span></span><span style='font-size: 9.0pt;font-family:"Verdana","sans-serif";color:#333333'><o:p></o:p></span></p> </td> </tr> <tr style='mso-yfti-irow:2'> <td style='padding:0in 0in 0in 0in'> <p class=MsoNormal><span style='font-size:9.0pt;font-family:"Verdana","sans-serif"; color:#333333'>&nbsp;<o:p></o:p></span></p> </td> </tr> <tr style='mso-yfti-irow:3;mso-yfti-lastrow:yes'> <td style='padding:0in 0in 0in 0in'> <table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0 width="100%" style='width:100.0%;mso-cellspacing:0in;mso-yfti-tbllook: 1184;mso-padding-alt:0in 0in 0in 0in'> <tr style='mso-yfti-irow:0;mso-yfti-firstrow:yes'> <td style='padding:0in 0in 0in 0in'> <p class=MsoNormal><span style='font-size:9.0pt;font-family:"Verdana","sans-serif"; color:#333333'>&quot;We've been using Vetstar since 1992 and have been paperless for the past 5 years. On our recent AAHA inspection we achieved 4 year accreditation and the hospital inspector was thrilled with our medical records and placed us in the top 10% of all hospitals he has evaluated this year. This was by far the best review we've<br> had in 10 years.&quot;<o:p></o:p></span></p> </td> </tr> <tr style='mso-yfti-irow:1;mso-yfti-lastrow:yes'> <td style='padding:0in 0in 0in 0in'> <p class=MsoNormal align=right style='text-align:right'><em><b><span style='font-size:9.0pt;font-family:"Verdana","sans-serif";color:#333333'>Dr. Howard <span class=SpellE>Gittleman</span>, Animal Medical of New City, New City, NY</span></b></em><span style='font-size:9.0pt;font-family: "Verdana","sans-serif";color:#333333'><o:p></o:p></span></p> </td> </tr> </table> <p class=MsoNormal><span style='font-size:9.0pt;font-family:"Verdana","sans-serif"; color:#333333'><o:p>&nbsp;</o:p></span></p> <table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0 width="100%" style='width:100.0%;mso-cellspacing:0in;mso-yfti-tbllook: 1184;mso-padding-alt:0in 0in 0in 0in'> <tr style='mso-yfti-irow:0;mso-yfti-firstrow:yes'> <td style='padding:0in 0in 0in 0in'> <p class=MsoNormal><span style='font-size:9.0pt;font-family:"Verdana","sans-serif"; color:#333333'>&quot;We began using the Vetstar practice management software in our small animal &amp; equine practice in March 2001. At the time we selected Vetstar we were using AVS system. One of the largest issues prompting us to upgrade to Vetstar was our desire for prompt, quality software support. In the past 18 months our staff has been extremely happy with the support the Vetstar team has provided.<br> <br> We found the Vetstar software easy to use and completed all of our staff training over the telephone. The Vetstar staff has responded promptly and professionally to our concerns and questions even through the stress and strain of introducing a new software system in our practice.<br> <br> The Vetstar system allows the use of laptop computers in all of our ambulatory vehicles. The use of laptops in the field has greatly increased the efficiency of our equine veterinarians and increased revenue by reducing overlooked services. We have further increased our revenue by decreasing the incidence of forgetting to charge clients for services, drugs and supplies. The addition of laptops enhances the professional and caring image we strive to produce. Clients feel added security in knowing our veterinarians have instantaneous access to their horse s medical history.<br> <br> I have recommended Vetstar software to several of my colleagues and will continue to do so.<br> Keep up the good work.&quot;<o:p></o:p></span></p> </td> </tr> <tr style='mso-yfti-irow:1;mso-yfti-lastrow:yes'> <td style='padding:0in 0in 0in 0in'> <p class=MsoNormal align=right style='text-align:right'><em><b><span style='font-size:9.0pt;font-family:"Verdana","sans-serif";color:#333333'>Dr. Scott Spaulding, Badger Veterinary Hospital, Inc., Janesville, Wisconsin</span></b></em><span style='font-size:9.0pt;font-family:"Verdana","sans-serif";color:#333333'><o:p></o:p></span></p> </td> </tr> </table> <p class=MsoNormal><span style='font-size:9.0pt;font-family:"Verdana","sans-serif"; color:#333333'><o:p>&nbsp;</o:p></span></p> <table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0 width="100%" style='width:100.0%;mso-cellspacing:0in;mso-yfti-tbllook: 1184;mso-padding-alt:0in 0in 0in 0in'> <tr style='mso-yfti-irow:0;mso-yfti-firstrow:yes'> <td style='padding:0in 0in 0in 0in'> <p class=MsoNormal><span style='font-size:9.0pt;font-family:"Verdana","sans-serif"; color:#333333'>&quot;I clearly remember the decision making process when I computerized my practice about 10 years ago. Different companies were competing for our business citing the size of their companies, the number of users, and all their various features. What struck me about Vetstar was their willingness to listen to suggestions (which were later added to future upgrades), to tailor their system to my needs, and especially, their personalized approach.&quot;<o:p></o:p></span></p> </td> </tr> <tr style='mso-yfti-irow:1;mso-yfti-lastrow:yes'> <td style='padding:0in 0in 0in 0in'> <p class=MsoNormal align=right style='text-align:right'><em><b><span style='font-size:9.0pt;font-family:"Verdana","sans-serif";color:#333333'>Dr. Paul <span class=SpellE>Sedlacek</span>, Animal Hospital of Morris Plains, New Jersey</span></b></em><span style='font-size:9.0pt; font-family:"Verdana","sans-serif";color:#333333'><o:p></o:p></span></p> </td> </tr> </table> <p class=MsoNormal><span style='font-size:9.0pt;font-family:"Verdana","sans-serif"; color:#333333'><o:p>&nbsp;</o:p></span></p> <table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0 width="100%" style='width:100.0%;mso-cellspacing:0in;mso-yfti-tbllook: 1184;mso-padding-alt:0in 0in 0in 0in'> <tr style='mso-yfti-irow:0;mso-yfti-firstrow:yes'> <td style='padding:0in 0in 0in 0in'> <p class=MsoNormal><span style='font-size:9.0pt;font-family:"Verdana","sans-serif"; color:#333333'>&quot;We were one of the first hospitals to start using Vetstar. We have been using it since April, 1990. Our space is very limited and without Vetstar I m sure we would be forced to add a room and add personnel.<br> It pays for itself every day.&quot;<o:p></o:p></span></p> </td> </tr> <tr style='mso-yfti-irow:1;mso-yfti-lastrow:yes'> <td style='padding:0in 0in 0in 0in'> <p class=MsoNormal align=right style='text-align:right'><em><b><span style='font-size:9.0pt;font-family:"Verdana","sans-serif";color:#333333'>Dr. James T. Wells, North Haven Animal Hospital, North Haven, Connecticut </span></b></em><span style='font-size:9.0pt;font-family:"Verdana","sans-serif";color:#333333'><o:p></o:p></span></p> </td> </tr> </table> <p class=MsoNormal><span style='font-size:9.0pt;font-family:"Verdana","sans-serif"; color:#333333'><o:p>&nbsp;</o:p></span></p> <table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0 width="100%" style='width:100.0%;mso-cellspacing:0in;mso-yfti-tbllook: 1184;mso-padding-alt:0in 0in 0in 0in'> <tr style='mso-yfti-irow:0;mso-yfti-firstrow:yes'> <td style='padding:0in 0in 0in 0in'> <p class=MsoNormal><span style='font-size:9.0pt;font-family:"Verdana","sans-serif"; color:#333333'>&quot;We have been using the Vetstar program since 1995 and have been paperless since that time. We have been extremely impressed with the customer service. Vetstar has been very responsive to our needs, and have modified the program many times with improvements that we have requested. When we have had computer problems they have even assisted us on weekends. The program has more options and flexibility than any other veterinary management software we analyzed.<br> <br> We use this computer system as a backbone for our hospital management system and it has allowed us to stay more organized and efficient than our competition.&quot;<o:p></o:p></span></p> </td> </tr> <tr style='mso-yfti-irow:1;mso-yfti-lastrow:yes'> <td style='padding:0in 0in 0in 0in'> <p class=MsoNormal align=right style='text-align:right'><em><b><span style='font-size:9.0pt;font-family:"Verdana","sans-serif";color:#333333'>Dr. Joel Murphy, Animal &amp; Bird Medical Center, Palm Harbor, Florida</span></b></em><span style='font-size:9.0pt;font-family:"Verdana","sans-serif";color:#333333'><o:p></o:p></span></p> </td> </tr> </table> <p class=MsoNormal><span style='font-size:9.0pt;font-family:"Verdana","sans-serif"; color:#333333'><o:p>&nbsp;</o:p></span></p> <table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0 width="100%" style='width:100.0%;mso-cellspacing:0in;mso-yfti-tbllook: 1184;mso-padding-alt:0in 0in 0in 0in'> <tr style='mso-yfti-irow:0;mso-yfti-firstrow:yes'> <td style='padding:0in 0in 0in 0in'> <p class=MsoNormal><span style='font-size:9.0pt;font-family:"Verdana","sans-serif"; color:#333333'>&quot;<span class=SpellE>Intown</span> Veterinary Group went through an extensive review of several prominent veterinary software packages prior to choosing Vetstar. We chose Vetstar because it was the most comprehensive system we found. Not only does it handle invoicing, but it offers integrated inventory and general ledger packages that allow us to be more efficient and better manage our business. Our relationship with Vetstar has been equally valuable and we have formed a collaborative team that can communicate effectively and push forward on system enhancements that affect our business. I would highly recommend the software package to any hospital or group of hospitals looking to improve their overall efficiency and business management.&quot;<o:p></o:p></span></p> </td> </tr> <tr style='mso-yfti-irow:1;mso-yfti-lastrow:yes'> <td style='padding:0in 0in 0in 0in'> <p class=MsoNormal align=right style='text-align:right'><em><b><span style='font-size:9.0pt;font-family:"Verdana","sans-serif";color:#333333'>Ames Prentiss, <span class=SpellE>Intown</span> Veterinary Group, North Andover, Massachusetts</span></b></em><span style='font-size:9.0pt; font-family:"Verdana","sans-serif";color:#333333'><o:p></o:p></span></p> </td> </tr> </table> <p class=MsoNormal><span style='font-size:9.0pt;font-family:"Verdana","sans-serif"; color:#333333'><o:p>&nbsp;</o:p></span></p> </td> </tr> </table> </td> </tr> </table> <p class=MsoNormal><span style='color:#333333'><o:p>&nbsp;</o:p></span></p> </div> </body> </html>